Making reporting, recording, transcription and AI work for your clients.
Anyone can log and record calls. We add intelligence automatically and cost effectively. Powered by Tri-Line we make your clients call records work harder, smarter and faster.
Book a 1-1 and see it for yourself.
"Everything we do with our service is outcome led. The scope of what's possible is only limited by your clients imagination"
Everything you need
Deployed exactly how your client wants it
Log & Report
The starting point. Log unlimited calls, from unlimited systems all in one place. Automate call reporting. Deliver unlimited wall boards. The TIM Enterprise solution works with clients from 1 user to 500,000 users, it's completely scalable.
Record
If you want to, you can record calls. Recording via SIPREC or port mirroring. We can host, you host or on client premises. It's your deployment, your way. Fully encrypted at source and 100% secure our ECHO call recorders are fully scalable and cross platform.
Transcribe
Now you have a recording we can transcribe it. Unlike our competitors we use local LLM so there is ZERO CLOUD TOKEN usage. Just fixed, low cost, monthly per user, per month charges.
Question
So you have a recording and a transcription. Now take that and ask AI, automatically, to gather intel on that call. What was it for? What was the outcome? Was is a great call, a bad call. Limited only by your imagination you can interrogate the data and produce stunning outcomes.
Display
Take that intelligence and use it on wall boards. Update CSAT scores in real time, show the types of calls that a user is making or receiving, not just the quantities. TIM comes with unlimited wallboards and unlimited stats collectors.
Integrate
Take anything from TIM and place it directly into the clients CRM. Most commonly used for call history, a link to a transcription or call summary. Integration to the clients CRM is included with your clients TIM subscription.
Call
Reporting
Reaching new heights
100%
Secure
Call Recording
Transcribe and
AI Questions
Saving time, improving performance
CRM
Integrations
Building connections
Ready to embark on the journey?
Seeing is believing. Book a 1-1 meeting and we'll show you the platform